Rental Policy, Rules, & Instructions

All payments are non-refundable.  Any remaining balance is due on or before the date of the event.  You may pay your balance anytime before your event, or you can pay your balance at the time of delivery.  You must pay your balance in full to complete an online reservation.

In the event of bad weather we will credit your payment toward another date within one year.

The decision to cancel or postpone due to weather must be made at least 1 hour prior to the scheduled delivery time. You will lose your payment if you cancel or change the date of your rental for any reason other than inclement weather without at least 14 days notice.

We require a 1 -2 hour window for delivery and pick-up times. We do not guarantee "exact" delivery/pick-up times. You will be contacted 1 day before your event to confirm delivery and pick up times.

You are responsible for all participants safety!

Rules & Instructions

Supervision by an adult is required at all times.

Point out and make all participants aware of the Rules posted on the side of the game.

The inflatables must be securely anchored at all times.

DO NOT USE and Immediately Deflate (unplug) the inflatable if wind conditions exceed 15 mph.

Entry into the inflatable device should be orderly and in a controlled manner.

Riders should be of similar age range, height, and weight.  Do Not put older children or adults with younger children.

Persons with mental or physical impairment should not be allowed to use this ride.

NO: Shoes, eyeglasses, jewelry, or other sharp objects.

NO: Somersaults, diving, wrestling, rough play, or flips.

NO: Food, drinks, gum, pets, or SILLY STRING!

Do not jump onto or off of the inflatable.

Keep participants away from the blower and extension cords at all times.

Go down slides FEET FIRST ONLY and 1 at a time.

NO climbing up the slide the wrong way.

NO jumping onto the slide area.

Emergency Procedures:

In the unlikely event of a severe weather alert, power failure, or a medical emergency:

  Exit participants in an orderly fashion away from the game.

  Turn off the blower and unplug from the outlet.

  Keep participants and guests away from the inflatable.

  Call the appropriate emergency responders if necessary.

For the children’s safety, we will be driving stakes into the ground to secure the inflatables.  Please inform us of any underground irrigation lines, utility lines, or anything else buried underground.  Backyard Bounce LLC is not responsible for any damage caused by securing the inflatables.