Below is a list of our Frequently Asked Questions:
How long are the rentals?
The rentals are typically for up to 6 hours. We've noticed that most parties are somewhere between 2 and 4 hours long. A 6 hour rental allows us plenty of time to set up before your party begins, and then come back once all the guests are gone. You can place your order online for a time period of up to 6 hours. Please contact us if you need the rental longer - we can still help!
Does the price include Delivery and Setup?
Yes, within our "Free Delivery Zone." We try to keep things simple and charge a flat rate that includes everything! We'll do all the work and you can have all the FUN!!! Sales tax is not included in the prices on this website.
- How do I make a reservation?
You can easily make your reservation online, or simply give us a call and we can take care of everything. Online reservations must be completed 48 hours before your party. Call us if your party is today or tomorrow - we can still help!
In the Nashville Area call 615-870-7824. In the Franklin Area call 615-477-3052.
- What if it rains, or the weather is bad?
We leave the decision of whether or not to move forward with the rental up to you. We only require you to notify us 1 hour before we are scheduled to make your delivery if you want to cancel or postpone the rental due to weather. All of our equipment is fine to get wet. The only circumstance that we are unable to set up in is high winds. All payments are non-refundable. If the weather is bad your payment will be credited toward another rental in the future. You will not lose your money!
- How far in advance should I make a reservation?
We recommend making your reservation at least 1 week in advance. Some inflatables are booked months in advance, so make your reservation as soon as you can! Online rentals must be completed at least 48 hours prior to your party. If you are a last minute planner - that's ok - just give us a call - we can still help! Many times we can even accommodate same day rentals.
- What if my party is at a public park?
If you are planning an event at a park you will probably need the inflatable company to provide the city with a certificate of insurance. Our insurance meets all of the requirements. We charge $25 to provide the certificate of insurance and add additional insureds to the policy if necessary. Please contact us to help plan your event at a park.
Do you have generators?
Yes, we can provide a generator if necessary. At residential parties we can use a power outlet in the home. We only need a regular power outlet, and we will have extension cords. If your party is at a park or other location without power available, then you might need a generator. We can provide a generator for $75. Call for details.
- Can adults play too?
While all of our inflatables are industrial grade and top quality, we do not provide our services for "adult" parties or college parties. We do have a few options that are good for high school kids, but we primarily provide our services for ages 2 - 14.
- Do your offer discounts or specials?
Yes! Many of our prices are discounted on Weekdays. We also offer package deals when you are renting more than 1 inflatable. Please give us a call for your customized quote. We have incredible deals for churches and schools!
- What if I need to make changes to my order?
Please give us a call to discuss changes to your order. Changing the delivery and pick up times is easy and usually not a problem at all. Please give us at least 14 days notice to change the date of the party for any reason other than inclement weather. You will lose your deposit if you make changes to the date without 14 days notice.
- Can we set up inside a gym?
Yes! No problem, we just need to be able to fit through the doors.
- Can we set up on a driveway or in a parking lot?
Yes! Please let us know when you are placing your order if you want to set up on an asphalt or concrete surface. We will need to be prepared with tarps and sandbags to secure the inflatables.
If you have a question that is not listed above, please Contact us